STANDARD DELIVERY WITHIN AUSTRALIA

We offer FREE STANDARD DELIVERY on orders over $59 Australia-wide. 

All roses are shipped from Sydney, Australia. Estimated standard delivery times to Australian metropolitan areas are as follows:

• New South Wales: 1-2 business days;
• Queensland: 2-3 business days;
• Victoria: 3-4 business days;
• Other Australian metropolitan areas: 5-6 business days.

Please allow an additional 1-2 business days if you do not live in a metropolitan area.

All orders have 24-48 hours processing time before orders are shipped. 

EXPRESS DELIVERY

Express shipping is available at a $20 flat rate.

We can offer rush delivery on all of our flowers if ordered before 11 am. There is no additional charge for this service.

Express shipping in New South Wales is generally delivered on the next business day and 1-2 working days for most metropolitan areas in another state in Australia.

GENERAL SHIPPING INFORMATION

All orders will be provided with a tracking number and confirmation the order has left BLOSSOMY via email.

Tracking and notification service may be affected by technical problems and telecommunication network coverage. We may provide your email or phone number to a third party to provide notification of tracking events to you as the addressee.

Please note that the cost of postage is non-refundable once shipped.

Please allow 24-48 hours for orders to be processed before they are dispatched. If you need a rush delivery and your order is critical, please contact us to discuss your options.

ORDER TRACKING

Upon ordering your flowers you will receive a confirmation email.

Once the flowers are made and are on route you will also receive a follow-up email. This will contain an estimated time of delivery.

There will also be a link, this will take you to the carrier web page for your parcel, where you can stay up-to-date on the status of your order.

We are unable to deliver parcels at specific times. This is because deliveries are made by our courier partners and the delivery time is often based on the route that your driver is allocated on the day.

WHAT HAPPENS IF THE RECIPIENT IS NOT HOME FOR DELIVERY?

If no one is home, parcels are often left in a safe place. This can be with a reception, concierge otherwise a calling card will be left at the delivery address for the recipient to contact the courier and re-arrange delivery.

DO YOU DELIVER TO BUSINESS ADDRESSES?

Yes, our couriers will deliver to business addresses. However, please note that we’re not responsible for ensuring the exact recipient receives the delivery, as courier drivers may often deliver to reception or lobbies. This also applies to hotels.

DO YOU DELIVER TO HOTELS?

Yes, we will deliver the flowers to the reception. But please check with the hotel before sending flowers as some hotels may not accept customer deliveries. Please make sure they take on the responsibility to ensure the flower is given to the recipient.

DO YOU DELIVER TO HOSPITALS?

Yes, but please check with the hospital before sending flowers. Some hospitals do not accept deliveries of fresh flowers. We are unable to offer compensation if the hospital refuses delivery. Please make sure they also take on the responsibility to ensure the flowers are given to the recipient.

INTERNATIONAL SHIPPING

At present, we only deliver within Australia.  However, never say never.